As Chief Operating Officer, Aaron is a key member of our leadership team, ensuring our sales agents and property managers have the necessary platform to deliver six-star customer experiences every time.
Much of Aaron’s work takes place behind the scenes, but its impact is felt in every customer interaction. He’s responsible for our internal systems, processes, governance and compliance frameworks, so our sales agents and property managers can focus on delivering what our sellers, buyers and investors want most – face-to-face guidance, strategy and unmatched service throughout their unique property journeys. Prior to joining McGrath Launceston, he spent eight years owning and operating hospitality ventures in Northern Tasmania. In 2025, under his leadership, Tatler Lane and Sweetbrew won Gold and Bronze, respectively, in the Best Cafe category of the Tasmanian Hospitality Awards, underlining his focus on service, culture, and creating spaces where customers feel genuinely welcomed. His background and insights have strengthened our own offering to clients. From the skills, knowledge and communication of our people to our premium strategies and the aesthetics of our office – it feels more like a ‘second home’ than a workplace – Aaron ensures every one of our clients receives the same exceptional level of service that we have become respected for at McGrath Launceston. Aaron was born and raised in Launceston and remains deeply connected to the community. He’s community-minded, having previously served as Chair of the JCP Youth board for four years, helping guide the organisation through a period of significant growth supporting young people across the state.